Help Center

FAQ

Order

What payment methods do you accept?

How secure is my online order?

How do I change or cancel my order?

How do I set my shipping address?

Can I change my shipping address after placing an order?

When will my order arrive?

When will my order arrive?

How do I track my order?

Can I use several discount codes in one order?

SHIPPING AND CUSTOMS

When will my order be processed?

How will my order be shipped?

Will I be charged with customs and taxes?

Is my order eligible for free shipping?

RETURNS

How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective/incorrect/damaged?

What if the item(s) I received are defective/incorrect/damaged?

How long is the returns process?

When will I receive my refund?